Queen Aura respects your privacy and is committed to handling personal information responsibly. This policy should be finalized to match the actual e-commerce platform, payment providers, analytics tools, advertising tools and apps used on the website.
Information We May Collect
- Name and contact details
- Billing and shipping address
- Order and transaction information
- Customer-service communications
- Device, browser and website-usage information
- Marketing and communication preferences
How We Use Information
- Process and deliver orders
- Manage customer accounts
- Provide customer support
- Process returns and refunds
- Prevent fraud and protect the website
- Improve products, services and website experience
- Send marketing communications where permitted
Payments
Payment transactions should be processed through approved payment service providers. Queen Aura should not state that it stores full payment-card details unless that is factually correct and compliant.
Sharing of Information
Information may be shared with service providers where reasonably necessary to operate the business, including payment processors, delivery partners, hosting/e-commerce providers, customer-support systems, analytics providers and professional advisers.
Cookies
The website may use essential, functional, analytics and marketing cookies. Customers should be provided with appropriate information and controls where required.
Your Choices
Customers may contact Queen Aura regarding privacy questions, marketing preferences or requests concerning their personal information, subject to applicable law.
Contact
Privacy enquiries: customercare@queenaura.me
