Website Use

By using the Queen Aura website and placing an order, customers agree to these Terms & Conditions together with the policies referenced on the website, subject to applicable law.

Product Information

Queen Aura makes reasonable efforts to present product descriptions, colors, materials, measurements and photographs accurately. Colors may appear slightly different depending on device and display settings.

Handmade Products

As Queen Aura garments are handmade, minor non-defect variations in finishing may occur. This does not limit any statutory rights relating to defective, damaged or materially misdescribed products.

Prices

Prices are displayed in the currency shown on the website. Applicable taxes, shipping charges and other amounts payable by the customer should be clearly presented before checkout.

Orders

Submitting an order does not necessarily constitute final acceptance until the order is confirmed in accordance with the website's checkout process. Queen Aura may cancel or decline an order for legitimate reasons such as unavailable stock, payment failure, suspected fraud or an obvious pricing error, subject to applicable law.

Payment

Customers must provide accurate payment and billing information and confirm that they are authorized to use the selected payment method.

Intellectual Property

Queen Aura branding, original website content, product photography and other protected materials may not be copied, reproduced or commercially used without authorization, except where permitted by law.

Governing Law

These terms are governed by the applicable laws of the United Arab Emirates, subject to mandatory consumer-protection rights and the jurisdiction applicable to the transaction.